FAQs

 Who makes your products?

All products are made by myself, Ana, in my home workshop on Wellington's beautiful south coast. I use ethically sourced ingredients and craft in small batches to ensure freshness and quality. Some of the the accessories are sourced from other small local hand makers to support local.

My Deodorant is beige, why is that?

The deodorants contain an ingredient called diatomaceous earth, a type of fossilised algae which gives the deodorants their colour. It is used for a variety of reasons and used in the deodorants as it is a great desiccant, mopping up moisture and odours.  

Do your deodorants actually work?

Yes! They actually work. I have tested all the formulations on many willing humans (but no animals ;)  Our sweat itself is odourless; body odour is the result of bacteria that live on the skin breaking the sweat down into acids. The amount of sweat and intensity of smell varies from person to person, often depending on diet and our own unique bacterial composition. 

Are the deodorants antiperspirants?

Nope. Antiperspirants work by blocking the sweat glands. Oh Goodness deodorants contain starches and odour absorbers that help mop up the moisture and neutralise the odour.

I sometimes hear about the adverse effects of Sodium Bicarbonate, what's with that?

Sodium Bicarbonate (baking soda) is an excellent odour neutraliser and a main active ingredient in the deodorant range. For most people it is fine to use on skin, especially when combined with other oils and butters, however because it is very basic it can cause irritation or rash on those with more sensitive skin. If any irritation or rash develops please contact me for advice.

How long will my deodorant jar last?

A 45g paste deodorant will last from 2-6 months depending on how often you use it. Everyone's requirements are a little different so it will depend on frequency of use and how much you apply each time. I recommend using an amount roughly the size of a pea to begin, and adjusting as necessary. The stick deodorant will last anywhere from 3-6months.

 How do I use the paste deodorant?

Simply rub the desired amount on a clean dry underarm with the tip of a finger or fingers. I recommend waiting for 12 hours after wax treatments, just the same as a regular deodorant.  Do not use on broken or chafed skin. If any irritation develops, please feel free to contact me. 

Are your products vegan?

Oh Goodness deodorants and creams are completely plant based, formulated from soothing oils and butters. The sustainable soap range contains NZ Tallow, which is an animal fat used for hardening the bars. All products are cruelty free and only tested on willing humans.

My deodorant seems to change texture in the heat, what should i do?

Because they are formulated only from oils and butters and do not contain stabilisers, the deodorants can change consistency in extremes of temperature. I recommend keeping them in a cool, dry place away from direct sunlight, which will also help maintain the essential oils for longer. If your deodorant paste becomes liquified in transit (which can happen during warmer months) I recommend giving it a stir then refrigerating until reset, after which it can again be kept in a cool dark place. 

Is your packaging recyclable?

As a large part of our ethos involves caring for the planet, I have sourced compostable paper packaging for the deodorants, recyclable wraps for the soaps and metal tins for the cream. I send products out in cardboard mailers and paper jiffy bags made from recycled paper products.

My Intense moisturiser feels grainy - why is that?

Our old friend shea butter is a fantastic ingredient and superbly nourishing for skin, however is a notoriously tricky beast when it comes to temperature. As the intense moisturiser has a large percentage of shea butter it can sometimes fall victim to fluctuations of temperature which can affect its structure and cause crystals to form. If this happens, it's not ruined! A simple fix is to heat the jar in the oven, microwave or carefully in a water bath (make sure you don't splash water into the jar!) until it is over 70 degrees Celsius, stir quickly, then cool rapidly in the freezer until set. If you don't have a thermometer this is when the product is completely liquid and the jar hot to the touch. This should fix the problem and ensure smoothness. Always keep any products containing shea butter in a cool dark place to help maintain stability.